ARTICLE 1: Purpose

These general terms and conditions of use and sale (hereinafter referred to as the “General Terms and Conditions”) govern navigation on the site: https: //www.maxime-dubois.fr and the provision by MAXIME DUBOIS (hereinafter referred to as the “Service Provider”) of its services to any Internet user or visitor to the site (hereinafter referred to as the “User”). Full identification of the Service Provider is available on the site’s legal notices page.

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ARTICLE 2: Access to services

The site enables the User to book services with the Service Provider (online booking). The availability of this service is not a firm commitment on the part of the Service Provider, who may at any time restrict access to it and the scope of the services and functionalities offered, subject to compliance with any contracts previously entered into. The site is accessible free of charge to any User with Internet access. All costs incurred by the User in accessing the service (hardware, software, Internet connection, etc.) are at the User’s expense.

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ARTICLE 3: Processing of personal data and Bloctel

Acceptance of the data processing policy by the User is necessary to use the services. As the Service Provider collects the Customer’s telephone number and e-mail address, the Service Provider informs the Customer that he/she has the right to register, free of charge, on BLOCTEL’s telephone anti-solicitation list, in order to stop being contacted by telephone.

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ARTICLE 4: Intellectual property

Trademarks, logos, signs and all module content (texts, images, threads, etc.) are protected by the French Intellectual Property Code, and more specifically by copyright. The User must request prior authorization from the Service Provider for any reproduction, publication or copy of the various contents. The User undertakes to use the contents of the site in a strictly private context. Any use for commercial or advertising purposes is strictly forbidden. Any total or partial representation of these elements, by any process whatsoever, without the express authorization of the service provider would constitute an infringement punishable by article L 335-2 et seq. of the French Intellectual Property Code. In accordance with article L122-5 of the French Intellectual Property Code, Users who reproduce, copy or publish protected content must cite the author and source.

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ARTICLE 5: Liability

The User is responsible for any use made of the services offered by the Service Provider, and in particular for any fraudulent or illicit use of means of payment. The Provider cannot be held responsible for any viruses or malicious programs that may infect the User’s computer or any other hardware, resulting from use of, access to or downloading from the site. The User acknowledges and accepts that the Internet may involve risks associated with the lack of protection of certain data against further misappropriation and risks of contamination by a malicious program. The Service Provider cannot be held liable for any loss or alteration of data, loss of profit, loss of sales, loss of opportunity, loss of time or any indirect damage, whether such loss or damage is due to negligence or any other cause. The Provider shall not be liable to the User in the event of unavailability of the functions offered on the site. The Provider may not be held liable in the event of force majeure or the unforeseeable and insurmountable act of a third party.

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ARTICLE 6: Hypertext links

Hypertext links may be present on the site. Users are informed that by clicking on these links, they will leave the site. The latter has no control over the web pages on these links and cannot, under any circumstances, be held responsible for their content.

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ARTICLE 7 : Online booking (cancellation fees or missed appointments, and payments)

Online booking allows the User to reserve a service at a current date and time with one of the Service Providers proposed on the site. It is the User’s responsibility to ensure that he/she chooses the correct service, adapted to the length of his/her hair and with the desired collaborator. The Provider cannot be held responsible for any errors made when booking an appointment online.

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The online payment function enables the User to enter his/her payment details with the secure payment service provider designated by the Service Provider. A deposit of 50% of the cost of the service booked must be paid for services offered online. This sum will be debited via our service provider PLANITY / STRIPE.

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The balance of the service will be paid on the day of the appointment, the choice of payment remaining at the discretion of the customer (card, cash or cheque).

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Warning in the event of a no-show: Users who make a reservation and do not show up for the appointment with the service provider are informed that all or part of the cost of the service will be retained and/or deducted as cancellation fees by the service provider, using the payment details provided by the User. Cancellation fees and terms are indicated when the appointment is booked online, prior to final confirmation by the User. Acceptance of the fees by the User is necessary to use the services. From January 1, 2023, this fee will amount to 50% of the service amount (deposit amount).

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Similarly, in the 48 hours preceding the appointment, the latter may be cancelled at no charge. The amount paid online as a deposit will then be reimbursed by the service provider. After this 48-hour period, the User is informed that all or part of the cost of the service will be retained and/or deducted as cancellation fees by the Provider, using the payment details provided by the User. Cancellation fees and terms are indicated when the appointment is booked online, prior to final confirmation by the User. Acceptance of the fees by the User is necessary to use the services. From January 1, 2023, this fee will amount to 50% of the service amount (deposit amount).

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Any reservation made online implies express acceptance of these general conditions of use and sale.

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ARTICLE 8: Modification of the general terms and conditions of use and sale

The present general terms and conditions may be modified at any time by the service provider and are directly applicable when they are put online.

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ARTICLE 9: After-sales service – Mediation

The Service Provider may be contacted at any time at the postal address Maxime DUBOIS – 120 rue de l’Ile Napoléon – 68170 RIXHEIM or at the telephone number given in the legal notice. If the User is a consumer within the meaning of the French Consumer Code or the provisions of European law, he may, if he so wishes, refer the matter to any mediator of his choice to resolve any dispute with the Vendor.

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ARTICLE 10: Applicable law and jurisdiction

French law applies to the general terms and conditions, excluding the application of the mandatory laws of the consumer User’s place of residence. The annulment or invalidation of one of the clauses of these terms and conditions shall not invalidate the other clauses. In the absence of amicable resolution of a dispute between the parties, the French courts shall have sole jurisdiction, excluding the application of the jurisdiction privilege granted to consumers, in accordance with the provisions of EU Regulation No. 1215/2012 of the European Parliament and of the Council of December 12, 2012.